Here are just a few of the letter we have received from our many satisfied customers. . .
During our master bath remodel, we ordered a combo bath tub from your company through Lowes. Over a week or two period we had questions regarding options and functions of the tub we were interested in. After the tub was installed, the air bath blower switch was faulty. We were able to increase the air pressure, but not decrease it. Another call to your company to see if we were operating it correctly, something was broke, or it was just operating as it should. Another phone call, another patient representative on the other end. We explained our problem and he matter of factly said; “Don’t worry about it, it sounds like a faulty switch, and we’ll just drop another one in the mail today.” I gave him my name and address, and that was it. Although I ordered it through Lowes, and you really wouldn’t have any of MY information in your system, without hesitation you fixed or problem, no questions asked. I called a few days later to check on the status of our part and we were told it should be there tomorrow. It was, we installed it and works like a charm. It is costumer service like this that not only makes us glad that we chose your company, but recommending you to anyone else, is hands down an easy decision. It is costumer service like this that not only makes us glad that we chose your company, but recommending you to anyone else, is hands down an easy decision. It’s easy to complain when something goes wrong, but it’s just important to recognize and praise a job well done. And with that sir, we give you high praise for making our experience with your company effortless.
We purchased a 6060CW Whirlpool (or the Equivalent) from you 21 years ago and we still absolutely love it! Our plumber tried his best to talk us into one of the other leading brands. But we saw this one in a magazine and had to have it!! We’re so glad we did! We have never had a minute of problems with it. And we average using it 4-5 nights a week year round! It’s perfect for two people and something we really look forward to using. Thanks for a great product!
My wife and I are in the process of remodeling our bathroom after 16.5 years. We have had a Watertech Jacuzzi tub all this time and have loved it. It has been used at least 30 times a year for the full 16 years, never giving one bit of trouble or needing any maintenance. Our workers just pulled it out, it’s in perfect condition, and we plan to sell it. That’s why we are excited about getting our new tub from Watertech as major portion of the new mater bath. Thanks for your great products and excellent service.
Shane, Thank you for your patience, cooperation and all of your help answering my many questions during my order. I am handicapped with MSA and sometimes I don’t speak clearly (I’m hard to understand.) The tub was installed last year, but it’s only until now that I’m able to start using it. WOW! What a wonderful tub!! You’ve done a great job getting me what I needed. Great salesmanship! Your explanation of what I ordered fulfilled all of my expectations. I ordered the tub and accessories without any pictures. Your descriptions and care for detail was wonderful. This hybrid tub with all of the jets and custom features is much better than any standard whirlpool tub I have seen. Thank you again for the great experience! Karen S
We purchased a bone colored 60 inch shower pan for a bathroom rehab at our home. When the pan arrived the surface was flawless, the color exactly as we wished, and the entire pan wrapped tight in plastic for handling and installation. Once installed the shower tile was laid around it and we now have a beautiful five by three foot tile shower that replaced our old fiberglass tub shower combination. We are so pleased with the construction and appearance of our new shower pan. We have purchased other bath products from Watertech and would recommend them to anyone interested in quality products.
I purchased a 6032 soaking jet tub from Watertech for a bathroom rehab at our house in Johnson City. Prior to purchase my wife and I went to Watertech, viewed many different models, and even laid in several to assess how comfortable each were. Mr Paduch explained to us the many options and features available with the numerous tubs we had to choose from. We made our selection and in only a few days our tub was ready. The tub arrived at our house with a flawless surface and wrapped in plastic for handling and installation by our contractor. Installation was quick and easy and the tub works great. The jets are strong and the optional heater we had installed keeps the water warm throughout the period of use. My wife and I would recommend this tub to anyone. Watertech has numerous tubs to select from and this one was a home run for us. So glad we chose Watertech for our bathroom rehab.